Safari Center, Nairobi - Nakuru Hwy, Naivasha

Organic food (food & drink)

Mexican cuisine (food & drink)

Artcaffé is your go-to destination in Safari Center, Naivasha, offering a full-service bakery, coffee shop, bar, and restaurant for everyone. Enjoy high-quality, freshly prepared meals in a relaxed setting. Whether it's a quick Grab & Go, a coffee catch-up, or a cozy dinner, we're here to cater to your every moment! ☕🥐🍽️

Kenya

Food Establishment

Discover Artcaffe Naivasha, located at Safari Center, Nairobi - Nakuru Hwy, Naivasha. Indulge in our mouthwatering cakes like Sliced Chocolate-indulgence Cake and Sliced Carrot Cake, along with savory dishes such as Sausage Lifestyle and Poke Bowl. Visit us for a delightful culinary experience!

Artcaffe Naivasha - Delicious Cakes and Dishes in Safari Center

Artcaffe Platinum Monthly

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martin

Hello Martin.  Thank you for your feedback. We’re sorry to hear that the service was slower than expected. We understand how frustrating that can be. We’ve shared your comments with our team to ensure we improve our service speed moving forward.

We appreciate your patience and hope to give you a much smoother experience next time. ^BO 

ABDIFATAH

Hello Abdifatah. Thank you for reaching out and sharing your concern. We’re sorry that the pricing came across that way. We understand how frustrating that can feel. Our prices are based on the specific ingredients and preparation standards we maintain, but your feedback is important, and we’ve shared it with the relevant team for review.

Thank you for bringing this to our attention, and we truly appreciate your honesty. Please let us know if there’s anything else we can assist you with. ^BO 

REGINA

Hello Regina. Thank you for reaching out and sharing this with us. We’re truly sorry to hear that your breakfast experience fell short, especially regarding the missing beverage.  We understand how disappointing that must have been and how it affects the value of your meal.

Please note that we’ve escalated this feedback to our team for review to ensure better clarity and service moving forward. Thank you for giving us the chance to improve, and we hope to offer you a much better experience on your next visit.

annastacia

Hello Annastacia. Thank you for bringing this to our attention. We’re very sorry to hear about your experience. Your order should have been properly labelled by our team, and you should never be asked to do it yourself. This is not the level of service we aim to deliver.

To help us follow up with the branch and ensure this is addressed, could you kindly share a few details of your visit on WhatsApp at 0709 276 276?
We truly appreciate your feedback and are committed to improving your next experience. Thank you for letting us know.^BO 

ZIPPORAH

Hello Zipporah. Thank you for sharing this with us. We’re very sorry to hear about your experience with our waiter; this is not the level of service we aim to provide.

Please be assured that we will escalate this with our team for immediate review and corrective action. Your feedback is important in helping us improve.

Thank you for bringing this to our attention, and we hope to give you a memorable experience on your next visit. ^BO 

janet

Hello Janet. Thank you for reaching out, and we’re very sorry to hear about your experience with the pizza. We take feedback like this seriously, as it’s important to us that every meal meets our quality standards.

To help us look into this further, could you please share a bit more detail about what specifically was wrong with the pizza and the time of your order? If you have any supporting photos, through our WhatsApp platform 0709276276, those would be greatly appreciated as well.

We value your feedback and would like to make this right for you. ^BO 

DAVID

Hi David. Thank you for taking the time to post a review. We are happy to hear you enjoyed your time at Artcaffé. Our goal is always to exceed your expectations! If there’s anything we can improve on to make your next visit memorable, please don’t hesitate to let us know via WhatsApp on 0709 276 276. We hope to see you soon! ^BO

JOSIAH

Hello Josiah. Thank you for letting us know. We’re truly sorry for the delay you experienced; you should always be attended to promptly during your visit. We appreciate your patience and will follow up with our team to improve service speed moving forward.

We hope to offer you a much smoother experience next time. ^BO 

Joseph

Hello Joseph. Thank you for letting us know about your experience. We sincerely apologize for the long wait and for receiving an incorrect order. We understand how disappointing that can be.

We’ll be reviewing this with our team to ensure greater accuracy and quicker service going forward. We truly appreciate your feedback and hope to provide you with a much better experience on your next visit. ^BO 

GLADYS

Hello Gladys.Thank you for taking the time to share this detailed feedback with us. We are truly sorry to hear about your experience from the coffee, bacon, and salad, to the portion size and undercooked beans. This is far from the standard we aim to deliver, and we completely understand your disappointment.

We would appreciate more details so we can follow up with our team and take corrective action. Kindly share your order information and receipt with us via WhatsApp at 0709 276 276, and we’ll be happy to assist you further.

Thank you again for helping us improve. We hope to make your next visit much more enjoyable. ^BO 

ELIZABETH

Hello Elizabeth. Thank you for taking the time to share your feedback with us. We are truly sorry to hear about the slow and unsatisfactory service you experienced this is far from the standard we aim to deliver.

We take your concerns seriously and will be following up with our team to ensure such situations are addressed and improved urgently.

We appreciate you bringing this to our attention and hope you will give us another opportunity to offer you a much better experience in the future. ^BO 

VALENCE

Hello Valence. Thank you for sharing your feedback with us. We’re very sorry that the steak you received was not prepared to your requested doneness and was too tough to enjoy. This is not the quality we aim to serve.

We’ll be addressing this with our kitchen team to ensure that orders are prepared accurately and meet the expected standard moving forward. We truly appreciate you bringing this to our attention and hope to give you a much better experience next time. ^BO 

PHILLICE

Hello Phillice. Thank you for sharing your feedback. We’re glad to hear you enjoyed the Dawa drink! 😊

We’re sorry to hear that the chips masala did not meet your expectations in terms of value. Your feedback is important to us, and we’ll review this with our team to ensure we continue providing a good balance of quality and pricing.

We appreciate your support and hope to offer you an even better experience next time. ^BO 

Aparna

Hello Aparna. Thank you for bringing this to our attention. We’re sorry to hear that the experience felt slower than expected. This isn’t the convenience we aim to offer, and we truly appreciate you sharing this with us.

We’ll be escalating this to the team to ensure better efficiency moving forward. Thank you for your patience. ^BO 

CALVIN

Hello Calvin. Thank you for your feedback. We sincerely apologize that you were not welcomed upon arrival this isn’t the experience we strive to provide. We’ll address this with our team to ensure all guests are warmly received at all times. We are looking forward to serve you better on your next visit. ^BO 

GEORGE

Hi George. Thank you for your feedback. We sincerely apologize that the toast for your burger was unavailable, resulting in you having to change your order. This is not the experience we want for our guests, and we completely understand your disappointment.

We’ve shared this with our team to ensure better stock management and availability of all menu items. Thank you for bringing this to our attention we truly value your feedback and hope to serve you a better experience on your next visit. ^BO 

Hi Kay. Thank you for taking the time to share your feedback. We sincerely apologize for the poor and rude service you experienced, as well as for being served undercooked food. This is far below our standards, and we take such matters very seriously. We have escalated your feedback to our management and kitchen teams for immediate review to ensure this does not happen again. We look forward to giving you a memorable experience on your next visit. ^BO 

CHARLES

Hi Charles. Thank you for sharing your feedback with us. We sincerely apologize for the poor service and the disappointment caused by the unavailability of some items and missing accompaniments during your visit. This is not the experience we aim to deliver.

We understand how frustrating it is when menu items or ingredients are unavailable and when details like lemon slices are missed. We’ve shared your feedback with our kitchen and service teams for immediate review to ensure better consistency in food quality, presentation, and service.

We truly appreciate you bringing this to our attention  your feedback helps us improve and serve our guests better in the future. ^BO

Mercy

Hi Mercy. Thank you for your feedback. We sincerely apologize that your takeaway pastries were not warmed as requested. This was an oversight on our part, and we’ll remind our team to pay closer attention to guest requests to ensure such mistakes don’t happen again. ^BO 

PAUL

Hi Paul. Thank you for your feedback. We sincerely apologize for the slow service you experienced. This isn’t the standard we aim to maintain, and we’ll address this with our team to ensure faster and more efficient service moving forward. We are looking forward to giving you a memorable service on your next visit. ^BO 

Artcaffe Naivasha

Reviews from our customers

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